1403 Baskerville Ave, Monona, WI 53716

Sometimes, getting your home restored after a storm requires more than just filing a claim, it requires an advocate who is willing to fight for you. This recent project in Monona, Wisconsin, is a perfect example of why having an experienced contractor on your side matters.

A Family Referral

We were introduced to this homeowner through her son, for whom we had just completed a roofing project in Cottage Grove, Wisconsin. Living nearby in Monona, she believed her home had sustained hail damage from a recent storm and asked us to take a look.

The Challenge: An Initial Denial

Our team performed a full inspection and found substantial hail damage on the shingles. The homeowner filed a claim, but when the insurance adjuster arrived, they denied it.

Many homeowners might have given up there, but we knew the damage was legitimate. We put together a comprehensive report detailing our findings and sent it to the insurance company to challenge their decision. This report prompted them to send a different adjuster out for a second inspection.

The Turning Point

We met the new adjuster on-site and walked them through the entire process again, pointing out every specific area of damage we had identified. Confronted with the evidence during this second walk-through, the insurance company acknowledged the damage and approved coverage for a full replacement of both the roof and gutters.

The Result: A Complete Upgrade

With the claim approved, we got to work. We didn’t just replace shingles; we ensured the entire system was watertight by replacing chimney flashing, skylight flashing, drip edges, and gutter aprons.

For the roof itself, the homeowner chose CertainTeed Landmark Pro shingles in the color Moire Black.

Fighting for Our Customers

The homeowner couldn’t be happier with the result. While it was a fight to get the insurance company to step up, our team is proficient in the claims process and willing to fight “tooth and nail” to ensure our customers get the coverage they deserve.